E-Bulletin on Responsible Finance - March 2012
This e-bulletin focuses on Responsible Finance, which is a guiding principle for how financial services should be delivered to live up to the challenge of promoting sustainable development.
Click here to view the e-bulletin.
MicroSaves Approach to Social Performance Management
Date: April 14, 2011
India Focus Note 57: The Andhra Pradesh Crisis: What Should MFIs Do?
This note examines how the Indian MFIs should respond to save their industry - denial is no longer an option. It examines how MFIs need to improve transparency of interest rates, governance and operations; as well as analysing and documenting their social performance management.
E-Bulletin on Social Performance Management - November 2010
This e-bulletin focuses on the Social Performance Management (SPM) - the potential consequences of mission drift and the importance of "living the mission". The bulletin highlights MicroSave's work in the area of SPM in different parts of the country with 6 MFIs in India and one MFI in the Philippines and the strategies for future work in this area.
SPM Case Study 3: Sambandh
Sambandh's mission statement: "To economically empower low income households by providing a broad range of client focused and responsive financial services on a continuous basis."
SPM Case Study 2: Nirantara
MicroSave conducted a Social Performance Management (SPM) exercise with Nirantara to help the organisation better align its operations and strategy with its social mission. The focus was on client needs and preferences.
SPM Case Study 1: Asirvad
In April 2010, Asirvad and Lok brought in MicroSave to undertake a comprehensive social performance management (SPM) diagnostic and action-planning exercise to gain a competitive edge in the fiercely competitive rural lending environment in the South. Asirvad Microfinance Private Ltd. (Asirvad) is an NBFC-MFI operating in 14 districts of the South Indian state of Tamil Nadu.
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