Action Research Partners (ARPs)
MicroSave works with carefully selected Action Research Partner financial institutions to assist them to deliver market-led financial services to the low-income market. This approach encompasses analysis of clients’ demand and views; corporate brand and identity development and communication; product development, testing and rollout; product costing, pricing and marketing; staff incentives; customer service and delivery systems.
MicroSave's role is to ensure that its Action Research Partners have an adequate understanding of the issues involved in moving from product design to full scale implementation, including operations and other supply side issues. In addition, MicroSave serves as a sounding board and provides documentation of at least some of the partners' experiences. MicroSave’s team of experts cannot address all of the supply side tasks related to new product introduction (MIS adjustment including reporting, delivery systems, potential staffing adjustments, cash flow implications, implications for asset/liability management, internal audit, etc.) in depth. Rather the supply side team from MicroSave helps orchestrate and trouble shoot while the MFIs draw more heavily on other human and financial resources at their disposal (augmented by some limited consultancy assistance from MicroSave) to make supply side adjustments and follow through on decisions made.
To learn more about MicroSave’s work around the globe, please visit the Projects and Partners and Consultancy Clients sections.
Also Visit
 |
 |
 |
