In the process of product development, the pilot-test is one of the most important steps and yet is one of the least well implemented ones. This MicroSave toolkit was developed with Michael McCord and provides a userfriendly guide to the critical pilot-testing process. It allows MFIs to design and implement pilot-tests in a controlled and scientific manner and includes spreadsheets to facilitate the performance projections for new products under testing.The Planning, Conducting and Monitoring Pilot-Tests for MFIs toolkit covers:
Composing the Pilot Test Team
Defining the Objectives
Documenting the Product Definitions and Procedures
