Governance and Strategic Planning

SPM Toolkit is participatory, quick, low-cost and actionable in order to foster improvement in overall performance. It is designed to assist the MFIs and their stakeholders to conduct a rapid diagnostic of an MFI and determine how well its processes and outcomes are aligned with its mission and social objectives.

Governance as a term has progressed from obscurity to widespread usage. The need of governance exists anytime a group of people called stakeholders come together to accomplish an end result. Governance is a process by which a board of directors, through its management, guides an institution in fulfilling its corporate mission and protects the institution’s assets over time.

Strategic Business Planning is a disciplined and pragmatic approach that organisations can use to make decisions now about the future. It enables them to make more informed choices and decisions, set future directions, establish priorities, allocate limited resources, improve operations and monitor results.

"Marketing attempts to understand the needs of the client and to adapt operations in order to meet those needs and achieve greater sustainability. It addresses the issues of new product development, pricing, the location of operations and the promotion of the institution and its products.